Challenge
The M6 Toll, located in the English Midlands, wanted to modernise to enhance customer experience, reduce fraud, and increase the flow of traffic through the toll plaza on this stretch of road used by more than 50,000 daily users.
Solution
To meet these expectations, FARECO, the M6Toll system integrator has equipped its lanes with LPR cameras, all supplied by SURVISION. This installation has enabled several significant advances. Indeed, the cameras allow customers to pay for their journey beforehand on the M6 Toll website and to associate their account with their number plate.
Once at the tollbooth, the camera detects the number plate, associates it with the customer's account and opens the barrier instantly.
The HGV drivers of the British company Maritime were the first to test this new system in "Free-Flow". The company is one of the largest logistics operators in the UK. After Maritime's successful trial, other operators joined the pilot project, proving its effectiveness.
Results
This implementation meant a significant reduction in management costs for the operator, a very effective response to fraud and an improvement in the flow of traffic at the toll plaza.
For customers, this installation is of course a time saver but also a certain peace of mind. The journey is paid for even before getting into the car, so there are no more unpleasant surprises at the terminal or lost tickets.
For transport companies, their fleet of vehicles can now complete their journey in one go, and drivers no longer have to worry about paying at the toll booth.